This video was created for Amtrak to promote their superior and personalized customer service during the holiday season. 

It went on to receive over eight million YouTube views, and strong national coverage. 

https://www.yahoo.com/news/blogs/sideshow/magical-piano-amuses-and-annoys-chicagoans-214933754.html

https://www.buzzfeed.com/ryanhatesthis/watch-what-happens-when-a-remote-controlled-piano-is-set-up

https://www.huffingtonpost.com/2013/12/12/chicago-magical-piano_n_4433488.html